How It Works — Custom Collar Builder

How It Works — Custom Collar Builder

3 Steps to Create Your Style.

Step 1 — Choose Your Collar Base

Pick your collar size (S/M/L) and base colour from our handcrafted collection. Each collar is crafted from hypoallergenic Microfiber Vegan Leather with pet-safe, nickel-free hardware.

→ Not sure about sizing? Check our Size Guide.

Step 2 — Add Your Snap-On Charms

Head to Build Your Set to personalise with snap-on charms and accessories. Mix, match, and swap anytime — no tools needed.

Step 3 — We Craft & Ship to You

Once you place your order, our team handcrafts your set in up to 10 business days and ships it directly to your door. After dispatch, estimated delivery is 7-12 business days to the United States, 4-8 business days to Canada, and 4-7 business days to Australia. Standard shipping to these destinations is $9 USD, with complimentary standard shipping on orders over $149 USD. Every order arrives in branded packaging, gift-ready.

Eligible unused items in their original packaging may be returned within 14 days of delivery. See our Refund & Return Policy for eligibility and instructions.